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Deleted hotmail emails

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归档帖子，发布于 2013年10月25日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年10月25日
Dear Microsoft, 

A couple of weeks ago, I lost all the emails from my hotmail account from since I opened the account about many years ago. I first noticed it on my smartphone. 
I have read other threads, and I would like to clarify that 1. I have logged in on to the web browser many times, and therefore my account has remained active 2. I have not, by intention or mistake, deleted all the emails in my inbox, 3. I have not changed any settings that could have led to this mass clearance. 
This seems to have only affected my inbox and not my subfolders. 
I rely on my hotmail account very heavily to organise my life and I need the emails back as soon as possible. I would greatly appreciate your prompt help in the matter. 

Silver247

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