Delete my Microsoft Account

I HAVE TRIED EVERYTHING UNDER THE SUN TO DELETE MY HOTMAIL ACCOUNT AND ALL OTHER SERVICES THAT MAY BE RELATED TO THIS ACCOUNT AND HAVE NOT BEEN ABLE TO FIND ANYTHING FOR THIS. I CONTINUE TO RECEIVE THE FOLLOWING MESSAGE WHEN I TRY TO CLOSE MY ACCOUNT: You need to cancel any paid services or Microsoft Points account associated with your Microsoft account. I DO NOT HAVE ANY PAID SERVICES OR MICROSOFT POINTS ASSOCIATED WITH THIS ACCOUNT. NEED HELP!!!!