问题 提问于 2016年8月16日
I just contacted customer service regarding the automatic upgrade to my system from Windows 7 to Windows 10. I told him that Windows 10 removed my antivirus software so I performed a factory restore on my laptop. I told him my laptop now does not have
an operating system because Windows 10 removed Windows 7. He told me I need to take my computer to a local technician to pay to have it fixed, even though Microsoft performed the update without my consent. When I asked for a phone number to contact Microsoft
about this issue, he hung up on me. Bottom line...Microsoft and their customer service sucks.
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