Hotmail

Created an alias and made it primary after which I cannot login to my email.

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归档帖子,发布于 2013年8月20日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月20日
Hi,

I used to & still have *** Email address is removed for privacy *** as my primary id. I created an alias & made that primary id. After which,
1. Sent a test email to that alias, I received a delivery failure.
2. Tried logging into my email account using my old id & the new one as well, it throws up "Sorry, there seems to be a problem with Outlook right now". Thought Outlook.com had another outage but service status says it is good.

Not sure how to get back my account. Can someone please guide me on how to retrieve my account? 

I cannot even call up someone from Microsoft as it says, there is no telephone support for outlook email.

Since I cannot login to my outlook email, can someone please be kind enough to email me @ *** Email address is removed for privacy *** with the steps to retrieve my account.

P.S: I even got a confirmation email from Ms to say that my primary id was changed.

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