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“couldn’t find skydrive folder” message on my PC – syncing stopped

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归档帖子,发布于 2013年7月30日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月30日
Skydrive suddenly stopped working today on my Dell Inspiron 1525 laptop - windows 8. It is still working on my Surface Pro. I get the message "couldn't find your skydrive folder" on my laptop but the local Skydrive folder is still there. Skydrive website states that it cannot connect to my PC - laptop. When I click on reconfigure skydrive from the couldn't find folder message box there is a brief response. The skydrive icon appears for about 1 second on the task bar and then disappears. If I click on my laptop skydrive folder, the items lose their syncing status icons and become normal folders without green ticks. I cannot restart from the skydrive icon in the task bar as advised as it is not visible anywhere except for the 1 second after clicking on the reconfigure button. I have both windows 8 and desktop apps for Skydrive installed on my laptop. The desktop version takes me to my skydrive folder and triggers the above error message. 

I have added a test file to my local skydrive folder on my laptop. It has not been synced to the cloud so the sync has clearly stopped working with my PC.

Restarting the PC makes no difference. Please help. 

 


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