Connecting outlook.com to external account hosted by outitgoes.com

Trying to set up a send/receive account hosted on outitgoes.com.  Know I have all the correct login details because I can login.  When I setup the accounts all i get is the message "There is a problem connecting to the SMTP server".  I've setup the POP server without SSL and port 110 and the SMTP server with the same server name and port (587).  Usernames and passwords are supposed to be the same for both servers.  I've even tried the other port numbers for the SMTP serves, same problem.

Any ideas?
Any way of getting a more detailed error message?

Thanks

dicksog