Hotmail

Commuity Star- MY ACCOUNT IS STILL BLOCKED!!!!!

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归档帖子,发布于 2012年8月6日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2012年8月6日

This is what you sent me for account *** Email address is removed for privacy ***

 

Ken_Rey_C. replied on
Forum Moderator Community Star

Hi,

 

Hi,

 

Your account seems to have been blocked for spam-like activity. We investigated your account and did not find any spam activity so we’ve unblocked your account.

 

To prevent this from happening again please follow the instructions given in the post I have hit a limit on a Microsoft Online service. What do I do?. 

 

If issue persists, please provide us more information regarding this issue.

 

Thanks!

 

MY ACCOUNT IS STILL BLOCKED!!!!  *** Email address is removed for privacy ***

 

I AM FED UP - NO ONE IS ANSWERING!!!!! HELP PLEASE!!!

Hello,

 

My Account was blocked.

 

I submitted a Request to recovery my account.

 

I received a email 14/7/2012

Congratulations!
We have confirmed that you are the owner of <removed by moderator>. An additional email with a link to reset your password has been sent to this email address.

Thank you for your patience while we verified the information you submitted. Microsoft takes the security and privacy of our customers very seriously, and we are committed to protecting your personal information.

Don’t get locked out again
Once you access your account, we highly recommend you update your password reset information with a phone number or alternate email address. This will make it easier for you to gain access to your account in the future if you are locked out again.

Thank you!

 

 

I DID NOT RECEIVE A LINK TO RESET MY PASSWORD.

 

So i sumbitted another Please submit a new account verification form.

 

A notice come back saying

We recently received a request to recover your account <removed by moderator>. Unfortunately, we were unable to verify your ownership of this account using the information you provided. Microsoft takes the security and privacy of our customers very seriously, and our commitment to protecting your personal information requires that we take the utmost care in ensuring that you are the account owner.

Please submit a new account verification form
At this point, your best option is to submit a new form with as much accurate information as you can gather. The more information you can include in the form, the better the chance you’ll have of regaining access to your account. We’ve included a few tips below to help you fill out the form as completely and accurately as possible.

I DON'T UNDERSATND, YOU VERIFIED MY DETAILS BEFORE. I JUST NEVER RECECIVED THE EMAIL, WITH email with a link to reset your password

 

I JUST WANT MY ACCOUNT BACK PLEASE, PLEASE, PLEASE, PLEASE PLEASE  CAN SOMEONE HLEP ME.

CAN THIS LINK BE SENT TO ME.

 

SORRY IF THIS SEEMS RUDE, I AM SOOOO FUSTRATED.  I HAVE BEEN TRYING TO RECOVER MY ACCOUNT FOR OVER 3 WEEKS!!

 

THANK YOU

 

NO ONE IS HELPING ME

 

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