Closing Old Microsoft Account

I am trying to close this Microsoft account.  I no longer have access to this email address.  When I click close account in the account summary window I am told I need to cancel any subscriptions.  When I click Cancel I am taken to the billing page and no subscriptions are listed.  I just want to close this account and have been working on it for two months (on and off).  It shouldn't be this hard to close an account.  Any help would be appreciated.