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Closing account error: You need to cancel any paid services or Microsoft Points account associated with your Microsoft Account

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归档帖子，发布于 2013年8月2日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月2日

Hello,

 

I want to close my Microsoft account as I do not use it anymore, however when I try to close it I get the error message 'You need to cancel any paid services or Microsoft Points account associated with your Microsoft Account'. 


This account used to be associated with my Xbox live Gamertag but I have moved it to another and I have no services or MS points associated with it. I would be grateful if you could please help me delete it?

 

Many Thanks

 

Nick

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