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Hotmail

Closed my SkyDrive account in error

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归档帖子，发布于 2013年8月4日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月4日
Hi I closed my SkyDrive account in error and now when I try to log in I get an error message "That Microsoft account doesn't exist." 
However, Gwen in the Online Safety Team does not believe the account has been closed and the content is still available.

Please can you reactivate?

*** Email address is removed for privacy ***
04:33 (3 hours ago)
to me
Hello,

We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team at http://answers.microsoft.com/ 


Sincerely,

Gwen
Online Safety Team

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