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Clicked-on messages open in ‘File’ instead of ‘Message’ format

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较早的帖子，发布于 2021年11月29日。 其中的信息可能已经过时。

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问题 提问于 2021年11月29日
Somewhere I must have tripped a switch. Normally, when opening an Inbox (incoming) or Sent items message, it's in the "Message" format, with the ribbon at the top for Reply, Forward, etc. But suddenly all messages are opening in the "File" format, which means I have to click on "Message" at the top to respond. I've looked all over and can't find a way to change this option. What did I do? Many thanks.

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