问题 提问于 2013年10月2日
The wrong birthdate information was entered when setting up the windows account so we are not able to access items because it appears the primary account administrator is a child and it is asking for a parents permission
(to do so of course cost additional fees every time the "parent" must give permission). I contacted Microsoft several times and was told to fax information along with a drivers license and the next time was told to complete an online form to which I was told
that was the wrong department and to go to the Microsoft website. Neither step has corrected our problem. We are a small business so I do not wish to change our email which appears to be the only solution at this point. Please help us rectify this situation
as soon as possible.
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