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待回答 0 个回答提问于 2013年9月10日

归档帖子，发布于 2013年9月10日。 产品：Hotmail（已停止开发）。其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题提问于 2013年9月10日

Hi Microsoft Experts,

So I work in a government school, and I've been informed that we had a hotmail account that the school was using as

their apple ID email. However when I try to perform a password reset on outlook.com, it says the account is invalid.

So I'm wondering whether it's been deleted, or if its still active, and if it is, what the process is on getting back into it.

It hasn't been used in quite some time and has change hands quite a few times, so I'm unaware of the password/reovery creds.

All help appreciated.

ID- *** Email address is removed for privacy ***

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