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Changing billing details in AD-free Outlook

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归档帖子，发布于 2013年9月18日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月18日

Having the very same problem as JillaWright, and seeing the one  the reply I thought my problem at last could be resolved. WRONG!

After duly going through the steps ie telephoning the UK number as given and then after 14 minutes at £0:14 / min only to be told they could not locate my account (which I have had for some 8 years) and I should then contact Support@Microsoft to assist.

Having then gone down this route to no avail. I am now resolved to the fact that the Customer Service from Microsoft is abysmal and it would be better to find another provider.  

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