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Hotmail

Changed my profile birth date and locked out of account

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归档帖子，发布于 2013年8月23日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月23日
Greetings,

I was messing with my profile information for an outlook.com (hotmail) account that I have had for over a decade. When I changed my birthdate to "2011" and submitted, it locked me out requiring parental consent. I had to create a new account and register myself as the parent of myself (cost .50 and I'm ok with the charitable donation).

I now have access to my longstanding account but I cannot change my birthdate.

I would like to have my longstanding account reset with the rights and access of someone who is over 18 years of age.

Please advise.

Thanks!
Blaine

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