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37,930 个问题

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iOS 7 and iphone 5 – not receiving email

Hi, I am not getting any new emails. I have an iphone 5 running iOS 7 and since the upgrade I have not received any new emails. My junk folder is getting emails but not the inbox. I have tried a restore on my phone, dele …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

How do I recover my lost subfolders after renaming hotmail to outlook?

Hello, After switching my hotmail name to outlook.com and making it my primary email I have lost all of my email subfolders! This seems to be quite a common problem as there are a number of similar threads online describ …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

How can I limit my TO contact list?

I can no longer limit my TO contact suggestions while I'm preparing e-mails for sending. All the possible per letter contacts pop up now, instead of just the "most often used" ones. If, for example, I type B into the TO …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

lost files

Hello, I would like to be able to give you my e-mail address in the private response if possible so that you can see if my files are still on your servers. Thank you.

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

Android App Updates

It has been a long time since outlook.com email app and the skydrive app has had an update. Is Microsoft still supporting these apps? I am waiting for batch download from the skydrive app and a zoom and text wrap in the …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

Remove Child Account from Family Safety

I recently tried to sign into Xbox Music on my new computer, and it brought me to a screen to accept the updated TOS. I would not allow me to do so without permission. However, when I first opened the account, there were …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

security code

I was prompted to have the security code sent to the alternate email address but now when I log into Hotmail it isn't asking for the code and it never sent a link to my alternate email so that I can validate the security …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

Cannot log onto my other profiles on my Xbox

Hi i have multiple profiles on my Xbox for a few years now . I wanted to log onto them but i cannot because it asked me for the email address associated to the account. Now having made like 5-6 profiles like 3-4 years ag …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

Office Outlook will not send/receive except in Safe Mode

I have Office 2007 and Windows XP. Outlook will not send/receive except in Safe Mode. Normal opening, Outlook just freezes. I deleted a lot of emails and it still will not open up. I can get on in webmail and Safe Mode, …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

Does Outlook Store Login Information?

My mom has an ASUS Transformer that we got for her last year, and somehow it has the wrong login information when she goes to outlook.com. My brother logged in to his email at some point, and now instead of having her us …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

Hacked email

To whom it may concern: About 10 years ago I created an email with hotmail. Due to identity dilemmas in that year I did not use my real information when I created the account. My email has been hacked, and I no longer ha …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

I cannot access my Microsoft account

I cannot access my Microsoft account because apparently "it looks like someone else might be using my account". I have tried many times to verify the account but to no avail. It keeps asking for a security code from an e …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月23日 英文原文

Unable to receive emails from certain senders

Hi, I have followed all recommended steps regarding safe senders, junk mail settings and blocked senders lists and still cannot receive emails from *** Email address is removed for privacy *** which I have added to my sa …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月22日 英文原文

Mailbox Full? Not receiving email.

Starting last week receiving mail became sporadic. Today, someone received this message when sending to me - Final-Recipient: rfc822;*** Email address is removed for privacy *** Action: failed Status: 5.2.2 Diagnostic-Co …

待回答 Hotmail 已归档 0 个回答 最近活动:2013年9月22日 英文原文