Hotmail

Can’t use two-step verification

待回答 0 个回答

归档帖子,发布于 2013年8月29日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月29日
I have two-step verification enabled for my hotmail account, but recently my phone was shut off and there was no way for me to receive the code.  Once my phone was turned on, I no longer had the application used and I can't remember what it was.  When trying to log onto my hotmail account I am presented with 3 means of authentication:  Text, call, or use authenticator app.  The text or call option are not available to me as they are grayed out.  The only method I can use to gain access to my account is the app - which I no longer have.  What can I do?

暂无回答

撰写回答

您的邮箱地址不会被公开。请勿发布密码。

This site uses Akismet to reduce spam. Learn how your comment data is processed.