Can’t Unblock my Email!

Hey guys! I've been trying too do the verification thing were you fill out a form with all your details you used too register your email so i can unblock the account.  But Microsoft keeps rejecting me saying "Unfortunately, we were unable too verify that your the owner of this account". Or something and i forgot a lot of stuff like, "the last people you have sent an email too" or "the subjects that you used too send an email" I answer as MANY things as i can but i keep getting rejected over and over. I DESPERATELY need this email unblocked so i can access some important files that i need ASAP. Is there another way too unblock it? Thanks!