问题 提问于 2013年10月23日
Preface: to distinguish between the Outlook.com mail service and the Office 2013 mail client Outlook 2013 (many, many posts don't distinguish which one is being discussed), I'm going to use CAPS to refer to the web email service Outlook.com as OUTLOOK.com.
I am not yelling.
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I have an OUTLOOK.com address. It is recent and was never a Hotmail or other Microsoft account. I added it to my Outlook 2013 client through automatic setup. Outlook set it up as an Exchange ActiveSync account. Until about a week ago, I was able to send and receive OUTLOOK mail from my Outlook client. Recently though, I can only receive. If I respond to a message, or create a new message, the message stays in my Outbox.
I can send and receive by using a browser and logging into my account at OUTLOOK.com, but I cannot send anything from Outlook 2013. Has something changed? I removed the account, closed Outlook, then added it back - with the same results. If I click Repair
from the Account Settings menu in Outlook, an error message says "Outlook cannot discover settings for your account because a network connection could not be established. You may need to turn off Work Offline to automatically configure this account."
I have checked and I am not working Offline. As far as connections go, I have my main Office 365 account setup in Outlook 2013 and it connects just fine. If I click Change in the Account Settings menu, it connects successfully to OUTLOOK.com.
I have disabled my firewall, on the off chance that had something to do with it, but it still won't send, only receive. Any suggestions would appreciated.
Sincerely,
Lane Richardson
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