Hotmail

Cant retrieve hotmail password

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归档帖子,发布于 2013年8月31日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月31日
Greetings from Athens to all :)

I have a friend who's facebook account has been hacked. The problem is that someone did hack his hotmail account (*** Email address is removed for privacy ***)  associated with facebook as well.

Since he is not keen with computers, I have tried resetting the hotmail password with the secret question (since he gave me the answer) but I couldnt  do so because someone had tried to many times in the past with the wrong answer so cant use that option.

The other option is to send a new password to a mail address but the hacked changed that.

Now my friend cant fill much in the form provided my Microsoft (Just his basic info and perhaps his CC details) but I was wondering if there is a way to prove his identity by scanning and sending out to an e-mail address his ID and Drivers License.

Would that help in any way?

Thank you in advance

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