Can’t retrieve any of my accounts on hotmail, i know the passwords but my information was from when i was a kid and it wasn’t properly done

        I Can't retrieve any of my accounts on hotmail, i know the passwords but my information was from when i was a kid and it wasn't properly done, I have concert tickets on one of these accounts. Could anyone please help It is this friday, I've tried the automated, and the live chat, no luck. I am in need of help! 

Thank you