Hotmail

Can’t receive email in Outlook.com

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归档帖子,发布于 2013年9月16日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月16日
Hi Forum,

I'm able to send emails through the web from my hotmail account, but can't receive emails. I haven't been able to receive emails for the last 4 days.

A bit of history:
- I got a virus/trojan which sent out emails to my whole address book with a link to a "google document".
- I have since cleaned my computer of all viruses using a handful of tools, and don't see any more issues.

I'm guessing this is something to do with Hotmail itself as it doesn't matter which computer I log in from. Emails do not show up in my inbox at all.

Can anyone help me to determine what's the issue and the resolution for this issue?

Thanks,
Aliya

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