Can’t log into hotmail account – blocked due to suspicion of hacking

I tried to get into my hotmail account *** Email address is removed for privacy *** and was given the message that my account is blocked due to suspicion of hacking.  I have tried several times to reset my account, but I have only received one response from Microsoft telling me I didn't provide enough verification information - no responses the rest of the time.  Can anyone help me?
I need this account because this is the webmail for my band and the only contact audience and label have!

It's really an emergency !!