Hotmail

Can’t log in to Windows Live account

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归档帖子,发布于 2013年10月31日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月31日
Hello there,

I'm writing on behalf of my sister, who reported she's not able to log in to her Windows Live account. She enters the log in information, and when she tries to log in - she's redirected to the login site without any feedback, just like she would refresh the site.
Changing password is reporting "Unavailable", creating new account is also impossible.
It is not a computer-based problem (has been verified for her account on several devices and web browsers and e-mail clients), nor password issue.
Should any detailed information be needed - please leave a comment and a way to post it to you privately :).

Thanks in advance,
MB

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