Can’t log in, password reset doesn’t work on long-time hotmail account. Is there live, human tech support for these issues ?

The required "Category" doesn't contain an option for email sign-in problems.  I was forced to make a random choice from the "Category" in order to post.

I am unable to log into my long time hotmail account.    The 8 auto responses I've received to reset the password only take me to the place to reset.  After resetting,  it requires me to log in.   I receive the same error message over and over again.   "You've tried too many times to log in."

I first saw that message when attempting to log in for the first time in 3 months.
I've sent page after page of stuff, outlining what was in my email, who I emailed, what my former passwords were.

I have a UNIQUE IDENTIFYING number was assigned when the account was created.   Is there some place that can be entered so I can, once again access my account?


I'm on a computer, not a telephone. 

I've had my hotmail account since October of 2010.      *** Email address is removed for privacy ***    

I am NOT computer savvy.

Any positive comments or technical assistance will be most appreciated.

Thank you.

Disgusted