Hotmail

cant log in and can’t verify my account

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归档帖子,发布于 2013年11月10日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年11月10日

Hi I've asked this question before.


my account says its been used by someone else and ask my to verify my account.

i filled out the information but they send me an email saying unfortunately we can not verify that the account is yours.


Please don't send me links like the one below.

http://windows.microsoft.com/en-US/windows-live/id-support. 


This link does not help me at all and it doesn't answer my questions because it will still ask me to log in to my account which is locked and 

ask me to verify my account again.


I don't understand why microsoft can't do anything about this.


I've tried the link.

i've tried verifying my account.

i've tried resetting my password, but because both accounts locked are linked i can't !!


is there anything else i can do? 

can't anyone help me recover my account?


regards:

Michael

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