问题 提问于 2013年9月4日
Hello, So a few weeks ago my hotmail account got hacked or something and I couldn't log in with my real password so it told me to reset it I went to do it and it asked me a security question that was awkward to answer like who are your two best childhood
friends which I know who i would put but i cant remember if I put their first and last names or if i put the word and between them or this ->& between them so I couldn't use my security question to reset it so it said we will email an alternate account of
mine which I also don't have the password too since I made it in elementary school and I have the same problem with it. So I filled out a questionnaire to verify that it is me but since like most people I assume I don't use my email to send emails so a lot
of the questions I couldn't fill out because it asked the topic of my last 5 emails and who they were too and things like that. So I went to to call hotmail. It turns out they don't have any human customer service just computerized and they don't do anything
except refer you back to the questionnaire. So I kind of gave up and just try to get everything right with a password on the first time so i wont have to go in my email to rest my passwords for things like facebook, etc. Now today I logged on xbox live and
they asked me to verify my email before I could log in live. So I had all of my stuff autosaved on my xbox but since my email got hacked the saved password didnt work and now I have to go into my hotmail account to get my password. So i'm paying for xbox live
but cant use it. I'm completely at a dead end and extremely irritated. Can a moderator pm me and ask me questions to verify who I am so I can recieve my account back I have my enitre life on that email including bills, bank statements, everything. PLEASE HELP
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