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Can’t change billing country when trying to buy more storage.

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归档帖子，发布于 2013年10月22日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年10月22日

Hi,

I am trying to buy more storage from SkyDrive.com, but when I get to the billing page it only shows me the option to use a US credit card. I am not given the option to change the country. I am based in the UK.


I have spent 2 hours on chat and phone support from Microsoft trying to solve this problem but none of them could do it. I've logged in and out from 4 different browsers used private modes checked that all website settings were set to UK. Even the SkyDrive URL shows en-GB when I have logged in. I have used support from: https://commerce.microsoft.com/paymenthub/help and http://answerdesk.microsoft.com .


Before I give up, does anyone know of any other way to resolve this or if I can buy a code to add more storage to my SkyDrive account?


I think I have exhausted the support options because the people I have contacted could not resolve the problem. 


Thanks,

Keith

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