问题 提问于 2014年2月26日
A few days ago a friend of mine asked why I sent her a specific email, I asked what email? She sent me a screenshot of a spam email from my account. The message was "hey" and followed by a link which looked like a scam/virus. After she told
me about that I wanted to go onto my hotmail so I could change my password but I can't log in. I tried doing the "single use code" where they text me a number and I use that, I tried it multiple times and it didn't work, I never got the code even though I
double and triple checked that the number was correct. I then proceeded to fill out the form to get a link to change my password, even though I filled in every box correctly, it said I wasn't able to access it. It is my main email address and over half of
the email subscriptions I have are to that account. It's been three days since this has happened and I just continue to get frustrated, I had to create another account just to post this. I was redirected to multiple people before getting told to write my question
here. I need to access my account and it would be greatly appreciated if you wouldn't redirect me again and helped me, thank you in advance.
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