问题 提问于 2013年10月29日
After restoring my laptop to original factory condition I am no longer able to access my windows live email. I use the windows live desk top application to access my mail and I use it to receive mail only, I rarely send email. I lost all passwords as
well as answers to security questions. I am unable to reset the password using the directions on the login screen because I don't have enough information regarding recent activity to fill in enough data for the online submission to be accepted. I've called
Microsoft and they suggested I post my issue here. Can anyone help? Thanks
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