问题 提问于 2013年8月8日
I logged into my xbox today for the first time in a few days after adding 4000 points a few days ago. When i tried to sign into xbox live it wanted my email account and password. I do not remember the password. So i clicked on the forgot password link
I go to the password reset form, put in an alternate email and then get put to the recover your microsoft account page, fill in as much information as i can and it continually says " You didn't provide us with enough information to confirm your identity. Please
complete more fields in addition to the ones you have currently completed ".
The account that I am posting from is NOT the account I am having trouble with. I created this account to post this question. I have also spent an hour on the phone with xbox live support and was directed to this forum, and I have a referral number from
them.
So i need help resetting my password please.
Thanks.
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