问题 提问于 2013年6月4日
Hi,
Until yesterday, I had a MS Office for Mac Home & Student 2011 (Excel, Powerpoint, Word but NOT Outlook) installed on my computer (it is a legit version that I bought). I uninstalled it completely today because I could not install the free MS Outlook 2011
that comes with the Outlook Web Access (OWA). I need this Outlook for a couple of months in order to work from home. It works perfectly and is legit too. I did all the auto updates too.
The problem is that I cannot reinstall MS Office for Mac Home & Student 2011. The install works perfectly but when I want to start Excel, Powerpoint or Word, I have the MS Error Report that pops up with the following log:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_CRASH (SIGTRAP)
Date/Time: 2013-06-04 22:40:38 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.2.0.120402
Crashed Module Name: merp
Crashed Module Version: 2.2.4.130416
Crashed Module Offset: 0x00003772
Blame Module Name: MicrosoftSetupUI
Blame Module Version: 14.3.4.130416
Blame Module Offset: 0x0000e41d
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Please note that Outlook is still working.
Can you please help? I have two legit pieces of software and am really annoyed to have to choose.
Many thanks
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