Outlook for Mac

Cannot rebuilt identity after trying to upgrade Office Database (14.2.1)

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较早的帖子,发布于 2012年8月16日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2012年8月16日

Error after installing Service Pack 2 (14.2.1).

Initial window message "Please upgrade the Office Database".

Then click on "upgrade" and gives me a message "Need to rebuild your identity" and goes to 1-5 steps finalizing with "your identity cannot be rebuilt".

 

 Then ALWAYS FAILS and the outlook seems corrupt as the initial message "Please upgrade the Office Database" keeps coming back. I have done this many times and tried freeing up space in the hard drive, creating a new identity but appears blank.

 

Please help. Thank you.

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