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Hotmail

Cannot Close Hotmail /MSN account

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归档帖子，发布于 2013年11月15日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年11月15日

Hi,

When I attempt to close my Hotmail/msn.com email account, the system gives me the following message:

 

To close your Outlook account, you must first cancel your billing service. Go to Microsoft Account and Billing Services at https://billing.microsoft.com.

 

This service was canceled in 2007 and the page says CANCELED.  How can I cancel something that is already been canceled?

 

I need to close that msn/Hotmail account immediately as all it does is send SPAM mail to contacts I had 8 years ago.

 

PLEASE HELP.

 

 

It looks like this is a common problem.  Geoffrey A. was able to resolve for another person on here on July 4th - question title "can't close my Hotmail account"

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