我要提问
Outlook.com

cannot access my account

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较早的帖子，发布于 2018年1月13日。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2018年1月13日

I have this message when I try to access my account:

We can't get that information right now. Please try again later.
cId: 30978D2AB1F44E0BAB9EB1D1BA8CEC60
app: Mail
st: 500
reqid: undefined
wsver: undefined
efe: undefined
ebe: undefined
et: ClientError
esrc: Bootstrap
err: TypeError: undefined is not an object (evaluating 'Owa.mail.bootstrapMailModule')
estack: runBootstrap@https://outlook.live.com/mail/?bO=2:231:40
global code@https://outlook.live.com/mail/?bO=2:245:21
ts: 2018-01-13 6:10:54 PM
Thank you in advance for any help.

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