Hotmail

Cannot access email account in order to reset password

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归档帖子,发布于 2013年8月19日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月19日
Hello, I have an account with Microsoft which I use for Xbox live. This account is *** Email address is removed for privacy ***. I cannot access my account as it says I need to change the password as they think someone else is using it/ it has been hacked. I cannot however receive the password reset link as the email address on the account is old and I cannot access it. Is it possible to get the password reset link sent to my new email *** Email address is removed for privacy *** so I can access both my microsoft account and Xbox live account. I do not want to have to start up a new xbox live account and spend another £40 on Gold. If it is possible I would also like to move all the data on the account to my new email *** Email address is removed for privacy *** so I can prevent this issue happening in the future.

Many Thanks

Xander Chestney-Stagg

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