Hotmail

Cannot access account, error message “someone is trying to access the account”.

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归档帖子,发布于 2013年10月6日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月6日

For three days now I have been unable to access my **Removed for Privacy** email account. I get messages "that someone is trying to access my account", or "do you want to reset your password by sending a text to your phone. Anyway, I don't even have that phone number anymore. Then you ask me security questions like "what was the subject of several of your most recent emails", and " what are the most recent email addresses you mailed thinks to". Your customer support stinks. It's almost like you are screwing with customers lives on purpose. My **Removed for Privacy** has been my main email for years, with a password of **Removed for Privacy**. A few weeks ago I changed ps to **Removed for Privacy**. Everything was working fine until Tuesday. I NEED TO GET YOU TO HELP CORRECT THE PROBLEM AND HAVE ONE OF THESE PASSWORDS UNLOCK MY EMAIL ACCT. SO i CAN GET IMPORTANT BUSINESS TAKEN CARE OF. PLEASE SEND MSGS. TO MY AOL ACCT.: **Removed for Privacy**. THAT ACCOUNT WORKS FINE.

 

FROM,

 

A VERY PISSED OFF CHRIS RIX

**Removed for Privacy**

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