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Can not open email messages in IE8 or Chrome; drop down menus no longer available

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归档帖子，发布于 2013年8月23日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年8月23日

I use either IE8 or Chrome and outlook.com was working fine.  A couple of weeks ago I started having a problem with the drop down menus - they were not available when selected.  Today I deleted the cache, cookies, and browsing histories in both IE8 and Chrome.  The problems now are:

 

IE8 - can not open email messages - there is flickering between the cursor and hourglass for a while  before it settles down - I can highlight the message but it won't open; also 'error on page' displays on bottom status screen; but the drop down menus are working.

 

Chrome - can open the messages but the drop down menus do not work.

 

Also, previously IE8 would not autofill my username but Chrome would.  Now neither autofills.

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