我要提问
Hotmail

Can Microsoft please help me out?? This has gone on long enough.

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归档帖子，发布于 2013年8月6日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月6日

I got hit by a virus.  My Hotmail account sent out spam emails to others.  The virus also apparently changed my password.  I now cannot get into my Hotmail.  I have already tried Microsoft customer support but they blew me off.  I have also tried account recovery with no luck.

 

And now to my Live email account.  My password still works but I cannot get past a summary page:  https://account.live.com/summarypage

It won't allow me to access my emails.

 

How do I get help with this?? 

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