Windows Essentials

Can I upload my Movie Maker project to OneDrive for Microsoft to fix (for error: 0x887A0005)?

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归档帖子,发布于 2015年3月5日。 产品:Windows Essentials(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2015年3月5日

Movie Maker version 12 (error 0x887A0005) occurs every time I try to BURN my project (estimated 1 hr. 15 min.).   This error message indicates "corrupt photo(s)."   No videos included; only music and use jpeg photos only).   I then remove the photo which has a yellow triangle on it which indicates it needs to be removed ...... resave,  it re-burns to 80% then error message again (always 1 photo shows in error with this yellow triangle at a time!)   All of my drivers and the codec are current and compatible; my computer is only 4 mo. old.  I even paid a computer tech to fix … nothing works; he is curious to know what the problem is too!)

Also, does Microsoft charge to fix if uploaded on OneDrive, if feasible?

 

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