Hotmail

Blocked ID – Gamertag

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归档帖子,发布于 2012年10月12日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2012年10月12日
Windows live account is blocked and will not allow login after multiple attempts to reset password. 
After password is reset, it will ask again to reset the password. 
Cannot login to accounts.live.com or download gamertag via the xbox 360 dashboard. 
Error message on xbox 360 dashboard "Sorry there's a problem with the credentials that your using to sign in.  Please go to https://accounts.live.com to fix the problem."
Blocked Gamertag associated with Live account is : silkbunny2004
Password has been reset multiple times over the course of monthes.
Security code has also been used and sent to alt email, but continues loop of asking for password reset after it was just reset within minutes of doing so. 
Entered old password or password known to be invalid and recieves different error message specifying that password supplied is invalid. 
Gamertag worked when email and password were saved to gamertag on HDD.  Got reset with current dashboard update and now will no longer authenticate.
Gamertag will not download to any xbox.  (Attempted to download gamertag with multiple xboxes)
Account has to be blocked and request immediate assistance or escalation of ticket when created to fix this issue. 
There can be no more troubleshooting from this end.

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