Block account, Wtf…

Alright This is a load of **** I was having a moment when you forget things and i forgot my email pass so i entered ones i thought it was and what do you know i get blocked out just as i remember a password..... Also i go to recover it and what do you know its my old school email? Sorry what??? I changed it to this current email i am using and it changes it back?? Is this some sort of joke? Anyway i filled out the forum Because i could not use my old school email and what do you know I know Nothing about my account There is nothing i can say about it I have only send 1 message recently That's it, And i don't know who i sent it to So i filled it out and submitted it And it got denied I tried again Same thing happened. What am i supposed do? I've been trying to find a REAL Human not a robot.. can talk to somone via Phone or a chat? About this, Last time this happened it got approved right away and i used this email to recover it.