Big problems password recovery not going from my hotmail account to my outlook account

I had been off of a dating site for a cpl of years. I logged in but they were asking for a new email because the one I was using was no longer available to me. I created a new email *****@hotmail.com unknowing it would be changed to *****@outlook.com. Well the website does not allow outlook.com email addresses and now I am locked out because the PW reset link is going to the hotmail address I created and I cant get it. I called support for the site and the only way they will let me change the email is to verify with a CC that I used previously on the site for membership and I dont know the card number because it wasnt used in 5 years and I no longer even have the card.

I need to get these emails from this account because I cant use my account now at all I NEED HELP!!!