big microsoft scam, shame on them

just worked out the full reason why i cant reactivate my hotmail account, its simple its a great big con. Just been told by tech support they can unblock my account for£169, they say there is no other way as my computer must be infected. load of rubbish. allready have good security and no other account for which the info might have been available by the hackers has been accessed. Microsoft apparently dont offer support for hotmail any longer, but have another firm handling it which charges you for it. My account had been made safe well before they blocked it so there was no reason to block it. had tried reactivating email but the link they send you says temporary fault. has been for a few days, obvious to anyone its a big corporate scam. shame on microsoft for deploying these tactics.