问题 提问于 2013年10月3日
I received an email in my junk mail folder that was not junk and got the message "this looks suspicious to our filters and will be deleted after 10 days" (might not be the exact message but close enough). I didn't even get the usual options to select
"wait, it's safe" or "add to contacts". So I selected "not junk" from the above drop-down menu and moved it to my inbox. When I tried to view it in my inbox, it was blank. I then added the sender's contact info to my contacts. I contacted the sender and
they resent the information in a separate email. This email did go directly to my email, but again was blank - I'm assuming because the content was blocked as I could view it on another device.
If indicating an email is not spam/fishing/suspicious/etc. and adding the sender's info to my contact list, safe sender's list is still not sufficient to unblock content, how exactly am I supposed to view the email?
This is not the first time this has happened, and it's incredibly frustrating!
(There are also other emails that continue to end up in my junk mail folder, even though I have added them to my safe sender's list, as a contact. Again, totally frustrating...).
Thank you.
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