Hotmail

All outlook folders and messages have disappeared

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归档帖子,发布于 2013年9月26日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月26日
I tried signing into my outlook account on my pc after 18 days of using an android tablet to access it, with no problems.
I got the login details wrong and it went to a page about a security code and requesting an email address it could be sent to in the case of me not being able to access my account.
I got the code and entered it.
Accessed account ok.
Did what I needed to do and signed out of account.
I then became concerned about the code and contacted microsoft support.
When I was asked to sign in to my email account I found I was already signed in, and I know I signed out, and that all my folders, emails and contacts had disappeared.
There was just an email saying "Welcome to your new outlook.com inbox.
What has happened to all my messages and contacts, and how can I get them back??????

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