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All Office files corrupted – showing 0 bytes – Please help

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归档帖子,发布于 2013年9月25日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月25日

Hi,

The majority of my office files show 0 bytes and I get an error message when I try to open them in either office web app or my desktop. I first notice this issue in my desktop few days ago, but files showed properly in skydrive web. Today I am at the point where all files show 0 bytes in skydrive web.

 

One interesting aspect is that most if not all files are shown in skydrive web recycle bin and show the proper file size. I tried to "restore" few files, but when I go to the restored location the file size is still 0 bytes (and can't be opened) and are noe gone for ever from the reclycle bin.

 

Please help - this are important files representing years worth of work related items.

 

thanks

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