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Windows Essentials

All files corrupt at end of movie?

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归档帖子，发布于 2014年7月17日。 产品：Windows Essentials（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2014年7月17日

I have spent many hours working on a video that is about at the 14 min mark now. I am so close to being complete. Along the way a couple of files corrupted and I was able to work around it and not use them. I now have about 10 or so clips to add to complete the video but when I upload them they are all corrupt. What is my best solution here? 

If it is to send a private request to microsoft, can someone explain how this works? Do I send each video clip that is corrupted or do I upload them to movie maker corrupt and send it in? This is a project for a client and needs to be completed ASAP. Also how long does it take for them to be fixed?

thank you in advance for your help, I'm desperate!

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