问题 提问于 2013年8月18日
When changing my password I got a temporary error. I have spent countless hours the last 3 weeks attempting to get this issue fixed. The escalation agents are not helping.
I keep getting messages like this (removed any identifying information):
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I keep getting messages like this (removed any identifying information):
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To set your expectation, all account information including possible subscriptions and purchases will be gone or voided when we delete the account. If you wish us to delete it. please respond with the phrase below: I grant you my “Permission to access and delete the account.” Best regards."
I do not want to delete my paid account and well more than a thousand dollars worth of purchases. If any of the moderators would like to see the service request number, send me a private message.
This is the worst customer service I have ever received with a pay service. It should not take 3 weeks to solve this.
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