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Adding child account – adult verification keeps failing

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归档帖子，发布于 2013年9月6日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月6日

I'm trying to allow my son's email account - the "verify you're an adult" stage keeps failing with the message:

 

Verify that you're an adult

When you verify your age with a credit card, Microsoft charges the card a one-time fee of $0.50 (50 cents), and a portion of the fee is donated to charity.

Error

Our system is temporarily unavailable. Please try again later.

If the problem persists, please contact customer support.

(40101-[2]-a9977319-f89c-4066-9254-acfae5d315b9)

 

I tried yesterday and again today but it is still failing. Can this be fixed please?

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Removing adult from child account and promoting child to adult2014年12月4日 Service temporarily unavailable for adult verification of child’s new account2013年9月21日 First account is asking for an adult login. Cannot add the first account as a child – continued2013年11月3日